Integrate BigCommerce with Odoo

BigCommerce is an API-first platform popular with merchants who want Shopify-like ease with more built-in B2B capability. Its clean REST APIs and webhook coverage make it a good integration citizen, but the operational questions are the same as any storefront: who owns stock, where do orders live, and how does accounting stay current?

We integrate BigCommerce as a sales channel with Odoo as the system of record, the same architecture we run for Shopify and Magento clients.

What we connect

• Order and customer sync. Orders arrive in Odoo with line detail, taxes and customer records, including B2B customer group information where used.
• Options and modifiers handled. BigCommerce product options and variants map to Odoo variants, and price-affecting modifiers are captured so margin reporting stays truthful.
• Stock pushed from Odoo. Available-to-sell quantities flow from Odoo to BigCommerce across channels, preventing the classic multi-channel oversell.
• Multi-storefront and headless setups. BigCommerce’s multi-storefront and headless deployments integrate cleanly because the API layer is the same; we map each storefront to its own configuration in Odoo.
• Refunds and adjustments. Refunds sync into Odoo as credit notes with correct tax treatment, keeping the ledger aligned with gateway payouts.

How a storefront integration goes live

1. Catalogue audit before anything syncs. SKUs matched across both systems, variant structures resolved, duplicates cleared. A dirty first import is the gift that keeps costing, so this comes first rather than after.
2. A written mapping document. Which system owns which truth, which direction each object flows, and how taxes, currencies and shipping charges land in the ledger. You approve it before we build.
3. Staging sync against a copy of your live store. Real products, real order history, and the awkward records included deliberately rather than filtered out to make the demo look good.
4. Reconciliation before trust. Order counts, stock levels and tax totals compared across both systems until the numbers agree on evidence rather than optimism.
5. Cutover sized for your peak. Go-live with logging, failure alerting and volumes tested against your busiest trading day, not an average Tuesday.

Common questions

Not sure where to start? Book a free discovery call and we’ll map your current setup, or request a free Odoo health check if you’re already running Odoo.